The COVID-19 pandemic and associated economic shocks have presented enormous challenges for energy access companies and the customers they serve. Last-mile distributors (LMDs) have been affected more than most. Challenges vary, from issues with procurement and logistics, to a shortage of working capital.

This Energy Insight provides an overview of the impact of COVID-19 on LMDs, how they have responded and adapted to the new reality, and what support they need to survive and bounce back more resilient than ever.